RETHiNK Academy Support

Frequently Asked Questions

All CollectionsFACEBOOKHow to avoid getting your Ads account disabled and contact Facebook

Facebook sometimes decides to shut down accounts with no apparent reason. In order to avoid this inconvenience, follow the advice given below:

 

#1 Make sure your account is structured

 

  • Use a Business Manager account and not your personal account: Facebook wants to see you’re here to make business.
  • Ideally, every business should have its own business account
  • Do not use PayPal as your payment method!
  • Make sure to assign phone verification: go to your account > About > Contact and basic info > Add a mobile phone
  • Start promoting slowly (i.e. a $5 post boost), then gradually increase your budget
  • Delete any ads that have not been approved

#2 Make sure your ad is compliant with Facebook Ads rules

 

  • Read their Terms & policy
  • Avoid topics like make money online, gambling, sex, alcohol, etc.
  • No click bait, no fear, no ideal body type, nothing provocative
  • Your ad and your landing page must be congruent: same image, same text, same color, same promise

 

#3 Make sure your landing page is compliant

 

  • Make the intentions of your landing page clear: No hidden goal
  • Include a link to your privacy policy and T&Cs on your landing page
  • Insert the logo or name of your business

 

• You have the possibility to appeal a disapproved Ad by filling out a form on this page.

 

• If you believe your Ad account has been disabled by mistake, you may contact Facebook though this link

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